Capture the enquiry
Give prospective clients a next step, even when your team is unavailable.
Resolve legal enquiries. Make time for legal work.
AI for legal practices that handles new matter intake, after-hours enquiries and routine updates. Connected to your systems, with clear advice boundaries and a complete audit trail.
- Enquiry conversion in a live legal deployment
- 40%
- Call coverage in the same deployment
- 100%
- Monthly savings in a live legal deployment
- $74K
- After-hours and overflow coverage
- 24/7
A better first contact. A more complete file.
Keep matters moving
Write intake and routine updates into the systems your firm already uses.
Protect time for legal work
Keep advice and sensitive decisions with your solicitors.
Results from a live legal deployment, not service guarantees. The 40% conversion rate was 25% higher than the client’s prior human-agent baseline.
Legal workflows
From enquiry to a complete matter file.
Handle the administration. Keep legal judgment with your solicitors.
After-hours enquiries
Capture essential details and book or route the next step, beyond office hours.
New matter intake
Collect the required details and create a consistent intake record.
Routine client updates
Share authorised updates and reminders from the matter record.
Sensitive conversations
Capture the enquiry carefully and route it under your firm’s access rules.
Full audit & continuity
Keep calls, messages and actions together in the matter file.
Legal judgment stays with your team
Apply clear boundaries. The AI does not provide legal advice.
In production
Real conversations.
Measurable impact.
As featured by
Trillet held error rates under 1% and cut call escalations to under 15%, resolving high-stakes calls end to end in a regulated environment.
Platform case study · regulated operations
Read the case study- Error rate
- <1%
- Call escalations
- <15%
“It is already far out-performing any phone lawyer we have ever had in 16 years… The humans are now doing better because they can call back only those people who are hot leads, and so their stats are triple what they were.”
James StevensCEO, Go To Court LawyersIntegrations
Works with your existing systems
Connects directly to the practice management, telephony and calendar systems you already run. Every action is written into the tools your team already uses.
During the conversation
Consultation booked into your firm’s calendar
Intake details written to your practice management system
Full call transcript logged to the matter file
Booking confirmation sent from your number
Practice management & intake integrations
Clio
LEAP
Smokeball
Actionstep
MyCase
PracticePanther
Lawmatics
Filevine+ moreFull audit logs and role-based access.
Clear boundaries so the AI does not provide legal advice.
Designed to support professional obligations around confidentiality and record-keeping.
On-premise and private cloud deployment options available.
Australian data residency — client call recordings, transcripts and backups stored in Australia, with in-country LLM hosting available.
SOC 2 Type IIISO 27001AU Data Residency
Frequently asked
questions.
Can the AI give legal advice?
No. Conversations run inside clear boundaries so the AI never provides legal advice — it answers enquiries, captures the details you need, books the next step and routes anything substantive to your team. Every interaction stays fully auditable.
How does Trillet handle sensitive or confidential matters?
Sensitive conversations get a consistent, professional experience, with role-based access controlling who can see the record. Trillet is designed to support professional obligations around confidentiality and record-keeping, and every interaction is logged with a complete audit trail.
Is client data stored in Australia?
Yes. Call recordings, transcripts and backups all reside in Australia, and Trillet is Australian owned. For firms that require it, LLM inference can also be hosted in Australia — ask about in-country hosting during onboarding.
Which systems does Trillet integrate with?
Trillet connects directly to the practice management, telephony and calendar systems you already run — systems like Clio and LEAP — and additional platforms are connected through your system’s API during onboarding. No parallel systems, no double entry.
What happens when a conversation needs a human?
Conversations that fall outside your policies or need human judgment are escalated to your team with full context, and the complete interaction is preserved in the audit trail.
More time for clients. Less work between calls.
Review your intake process, practice systems and confidentiality requirements with our team.