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Move conversations forward. Keep controls in place.

AI for financial services that verifies callers, qualifies enquiries and completes bookings and payment arrangements in your systems. Full audit trails, with financial advice kept with your team.

Lower call abandonment
10×
Lower cost to serve
80%
Inbound and after-hours coverage
24/7
Qualification and payment workflows
End-to-end

Less waiting. More completed conversations.

Reach the right opportunities

Reconnect with consented leads and qualify interest before an adviser follows up.

Complete the administration

Book appointments and agreed payment arrangements in your live systems.

Keep decisions accountable

Use clear boundaries and hand off when a conversation needs judgment.

Platform deployment results, not financial-services SLAs.

Inside the client portal

One view of your financial conversations.

Track qualified leads, booked appointments and payment arrangements. Review the account record behind each interaction.

Trillet financial services dashboard showing customer contacts, first-call resolution, payment commitments, escalated cases, compliance performance, captured call details and connected financial systems

Financial services workflows

From first enquiry to recorded action.

Verification, qualification and follow-up, within the rules you set.

Adviser at her laptop in a bright office, colleagues meeting behind her

Qualification & booking

Qualify enquiries against your criteria and book the next conversation in your adviser’s calendar.

Lead reactivation

Re-engage consented contacts, capture interest and update your CRM.

Identity verification

Verify the caller before acting, with checks recorded against the account.

Payment arrangements

Set up agreed arrangements within your policies and preserve the full record.

Outbound at scale

Run consented campaigns with concurrent capacity, automatic retries and CRM write-back.

Advice stays with your team

Escalate conversations outside your policies. No unauthorised financial advice.

In production

Real conversations.
Measurable impact.

As featured byGoogle Cloud

Trillet held error rates under 1% and cut call escalations to under 15%, resolving high-stakes calls end to end in a regulated environment.

Platform case study · regulated operations

Read the case study
Error rate
<1%
Call escalations
<15%

Live client results

Inbound debt recovery

$1.04M+

Collected in inbound payments over nine months.

13.4×

Return on investment across the same deployment.

Client-reported results from one live deployment. Outcomes depend on your workflows and operating environment.

Integrations

Works with your existing systems

Connects directly to the CRMs, telephony, payment platforms and calendars you already run. Every action is written into the tools your team already uses.

During the conversation

Appointment written to your adviser’s calendar

Qualification notes written to your CRM

Identity check logged against the account record

Payment plan confirmation sent from your number

CRM, lending & payment integrations

GoHighLevelZoho CRMSalesforceEncompassLendingPadLatitude by GenesysDebtrakStripe+ more

Compliance & trust

Your policies. Your environment. A full record.

  • Outbound conversations follow configured consent and contact rules.

  • Full audit logs and role-based access.

  • Strict rule-based frameworks to prevent unauthorized financial advice.

  • ACMA and other jurisdictional controls supported where required.

  • On-premise and private cloud deployment options available.

  • Australian data residency — call recordings, transcripts and backups stored in Australia, with in-country LLM hosting available.

TCPASOC 2 Type IIISO 27001AU Data Residency

Frequently asked
questions.

Is Trillet compliant for regulated financial conversations?

Yes. Trillet is TCPA compliant, with full audit logs and role-based access. SOC 2 Type II and ISO 27001 certifications are in place, and ACMA and other jurisdictional controls are supported where required.

Is our data stored in Australia?

Yes. Call recordings, transcripts and backups all reside in Australia, and Trillet is Australian owned. For organisations that require it, LLM inference can also be hosted in Australia — ask about in-country hosting during onboarding.

Can the AI give financial advice?

No. Conversations run under strict rule-based frameworks that prevent unauthorized financial advice — the AI qualifies leads, verifies identity, books appointments and sets up payment arrangements, and every interaction stays fully auditable.

Which systems does Trillet integrate with?

Trillet connects directly to the CRMs, telephony, payment platforms and calendars you already run — systems like GoHighLevel and Zoho CRM — and additional platforms are connected through your system’s API during onboarding. No parallel systems, no double entry.

What happens when a conversation needs a human?

Conversations that fall outside your policies or need human judgment are escalated to your team with full context, and the complete interaction is preserved in the audit trail.

Put your next financial workflow to work.

Review your verification rules, system integrations and deployment requirements with our team.