Pricing
Simple, transparent AI answering service pricing for every business size.
Basic
Perfect for sole traders
Pro
For small businesses ready to scale
Enterprise
Custom deployment and integrations
Try risk-free. If you're not satisfied within 30 days, we'll refund your purchase, no questions asked.
Compare Features
See what's included in each plan
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
Inbound | |||
| 5 minute setup | |||
| AI receptionist trained on your business | |||
| 32 language support | |||
| Custom greeting | |||
| Custom FAQ & answers | |||
| Custom intake questions | |||
| Call transfers | |||
| Spam blocking | |||
| Calendar integration | |||
| SMS booking link to customer | |||
| Remove Trillet brandingRemove Trillet branding in SMS messages sent to customers. | — | ||
| SMS & Facebook chat agents | — | ||
| Full custom promptCreate advanced, multi-layered prompt systems for complex conversation flows. | — | — | |
| Multi-agent systemsAllow one AI agent to pass the call to another AI agent for specialized handling. | — | — | |
Outbound | |||
| Automated retriesOur system will automatically call a customer back if they don't pick up, and if they reschedule to another date and time, our AI will automatically call them at that time. | — | ||
| Outbound call campaigns | — | ||
| Meta lead form integrationAutomatic follow up when leads fill out a Facebook or Instagram form. | — | ||
| Voicemail detectionDetects when a call goes to voicemail. Default behavior is to hang up. | — | ||
| IVR detectionAutomatically detects Interactive Voice Response systems (phone menus) and navigates through them. | — | — | |
Tracking & Insights | |||
| Call transcript | |||
| SMS & email summary to business | |||
| SMS summary to customer | |||
| Call logs | |||
| Dashboard | |||
| Advanced analytics & observability | — | — | |
Integrations | |||
| 1 free phone number | |||
| Native CRM integrationIntegrates with popular CRMs like GoHighLevel (GHL), HubSpot, Salesforce, and more. | — | ||
| Custom API integrationCall external APIs during a call to retrieve or send data in real-time. | — | — | |
| Pre & post call webhooksRetrieve data before the call or send data after the call to your systems. | — | — | |
Business Scale | |||
| Multiple locations | — | — | |
| Multi-unit franchise support | — | — | |
Compliance | |||
| HIPAA compliance | — | Add-on | |
| Data sovereignty | — | — | |
Support & Training | |||
| Email support | |||
| Advanced agent training | — | — | |
| Dedicated Slack support | — | — | |
| White glove onboarding | — | — | |
Frequently Asked Questions
Common questions about Trillet pricing and how we compare
Trillet call answering starts at $29/month for 150 minutes. Plans scale based on usage: 300 minutes ($58/mo), 450 minutes ($87/mo), 600 minutes ($116/mo), and 750 minutes ($145/mo). All plans include AI receptionist, 32 language support, calendar integration, and call transcripts.
Trillet starts at $29/month with 24/7 AI coverage, while Ruby Receptionist starts at $385/month with human receptionists during business hours only. Trillet offers instant response with no wait times, whereas Ruby relies on human availability.
Yes. A full-time receptionist costs $35,000-50,000/year plus benefits. Trillet costs $348-$1,740/year ($29-$145/month) and works 24/7/365 without breaks, sick days, or holidays.
Trillet offers unlimited AI availability at $29-$145/month with flat-rate pricing, while Smith.ai charges per-call with plans starting at $292.50/month. Trillet provides 24/7 instant response; Smith.ai uses human receptionists with potential wait times.
Yes, Trillet offers a 30-day money-back guarantee. If you're not satisfied within 30 days, you'll receive a full refund, no questions asked.
Trillet can be set up in just 5 minutes. The AI receptionist is trained on your business information and ready to answer calls immediately.