AI Answering Service for Locksmiths

Solo locksmiths can't answer while picking locks or working on car doors. Trillet screens every caller for emergency vs routine, captures lockout details, and texts them your calendar link - so you capture every high-value job, even at 2am.

The Old Way

Missed call from 619-555-0183

Customer already called your competitor

The Trillet Way

Emergency Lockout: James P. - Car Lockout, Honda Civic

Available Now - $450 job booked

Your Emergency Screening Process, Executed Perfectly. 24/7.

You don't need an AI to say 'leave a message.' You need one that captures emergency lockouts worth $300-500+ while you're on your knees working. Trillet follows your exact screening logic - identifying lockout type, asking your questions, and sending you qualified jobs ready to book with full context.

Identify

Trillet identifies whether this is an existing customer or new emergency, takes a message or transfers for existing customers, and continues to screening for new ones

Screen

Trillet screens for service type (lockout, rekey, lock installation, safe opening, car key replacement, commercial security), urgency level (locked out now vs appointment), confirms it aligns with your services and service area, and politely declines if there's no fit

Qualify

Trillet asks your custom intake questions - lock type, property ownership/authorization, current location, residential/commercial/automotive, security requirements, timeline/urgency, and your other business-specific questions

Book

If they want to move forward, Trillet texts your booking link or confirms immediate dispatch, you get a complete summary with locksmith details and transcript, and the service call appears in your calendar with full context

Hear Trillet Handle an Emergency Call

0:001:28

What Solo Locksmiths Are Saying

Captured a $650 commercial lockout at 11pm while I was on another job. Trillet paid for itself with one emergency call I would have missed.
Michael

Michael

Licensed Locksmith, Phoenix

Why Emergency Customers Won't Leave Voicemail

Voicemail

Someone locked out of their car at 10pm won't leave a voicemail. They're stressed, urgent, and need help NOW. They call the next locksmith who answers - which takes about 30 seconds.

Result: Lost $300-500 emergency job. If you paid $75 for that Google ad click, you burned the money.

Generic AI

They take a name and number. You call back 20 minutes later - they've already hired the locksmith who captured their details immediately and gave them an ETA.

Result: Phone tag with customers who've moved on to faster competitors.

Trillet

We screen for lockout type and urgency, capture full job details and location, and either confirm your ETA for emergencies or text your booking link for scheduled work. Customer gets immediate response, you get complete job details.

Result: Emergency jobs captured with full details while you're picking locks or working on car doors. Never miss a high-value call again.

Compare Your Options

FeatureVoicemailTraditionalGeneric AITrillet
24/7 Emergency Availability
Screens Emergency vs Scheduled
Custom Lockout Intake Questions
Immediate Response to Emergencies
Call Summary + Location Details
Distinguishes New vs Existing Customers
Service Area Verification
CostFree$300-600/mo~$49-99/moFrom $29/mo

Sync With Your Job Management Software

Out of the box, Trillet texts scheduling links directly to qualified prospects and sends you call summaries via text and email. You get the details you need without changing how you work.

Need deeper integration with Jobber, Housecall Pro, or your field service software? Our Pro plan includes custom setup with your existing systems.

Jobber logo

Jobber

Housecall Pro logo

Housecall Pro

ServiceTitan logo

ServiceTitan

FieldEdge logo

FieldEdge

Google Calendar logo

Google Calendar

Calendly logo

Calendly

Live in 5 Minutes. No IT Required.

Step 1

Enter your website and phone number

Add your website and phone number. Trillet pulls your service areas, specialties (residential, automotive, commercial), and hours automatically.

Step 2

We configure intake based on your practice type

Which locksmith services do you offer? What screening questions should we ask? Emergency routing preferences? Set your pricing for common services. Customize your intake logic in minutes.

Step 3

Forward your calls

Dial a code or scan QR, 30 seconds.

Step 4

That's It. You're Live.

That's It. You're Live 24/7. Your AI emergency coordinator will answer calls when you're picking locks, working on car doors, or handling another customer. You'll get instant notifications for emergencies with complete job details.

Common Questions from Locksmiths

An AI answering service answers your phone 24/7, screens customers for emergency lockouts vs scheduled services, captures job details and location, and provides immediate response to time-sensitive calls - without a human dispatcher. Unlike voicemail or basic answering services that just take messages, Trillet runs your full screening protocol so every emergency gets captured with complete context, even at 2am.

Trillet follows a four-step emergency protocol: First, it identifies whether the caller is a new customer or existing customer. Second, it screens for lockout type (residential, car, commercial) and verifies service area. Third, it asks your custom screening questions (lock type, location, proof of ownership). Finally, for emergencies, Trillet confirms your ETA and service quote; for scheduled work, it texts them your booking link. You receive instant notification with complete job details and exact location.

Yes. Trillet answers 24/7/365, including nights, weekends, and holidays. Many locksmiths make their highest-margin income on after-hours emergencies. Trillet ensures you never miss these premium-priced calls, even at 3am.

Trillet verifies the caller's location against your service area. If they're outside your coverage zone, Trillet politely explains you don't service that area and ends the call professionally. You'll still receive a summary so you know who called.

Yes. You can configure standard pricing for common services (car lockouts, residential lockouts, rekeying). Trillet provides these quotes during the call, which helps convert hesitant customers and sets clear price expectations before you arrive on site.

Listen for yourself - we have a demo above. Trillet is designed for natural, professional conversation that matches the tone of emergency services. Many callers don't realize they're speaking with AI. The focus is on getting them help quickly, which is what stressed lockout customers care about most.

That's exactly when Trillet is most valuable. The call gets answered immediately, the customer gets screened and quoted, and you receive full job details. You can batch emergency calls and respond in order of urgency or proximity. Never lose a $500 emergency because you were picking a lock.

Trillet asks standard verification questions you configure: Do they have ID matching the address? For vehicles, do they have registration? For rental properties, do they have a lease? The details are captured in your call summary so you can verify when you arrive. You maintain full control over which jobs you accept.

Trillet starts at $29/month with a 30-day money-back guarantee. Compare that to: (1) Human answering services at $300-600/month, (2) One missed $500 emergency lockout, or (3) Burning $75 on a Google ad that converts to voicemail. Most locksmiths pay for Trillet with one prevented loss per month.

Yes. Our Pro plan includes integration with Jobber, Housecall Pro, ServiceTitan, FieldEdge, and other field service management systems. Contact our team to set this up for your locksmith business.

Yes. Trillet uses bank-level encryption for all calls and data. You control what questions are asked and what information is collected. We take security and customer privacy as seriously as you do.

Stop Losing $500 Emergency Calls to Voicemail.

Every missed emergency call is a stressed customer calling your competitor in the next 30 seconds. Start capturing high-value lockouts 24/7 - even when you're picking locks, working on car doors, or handling another customer.

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