Enterprise voice agents, deployed inside the boundary your environment requires.
On-premise, private cloud, or fully managed. Trillet deploys into your infrastructure, connects to your systems, and runs every call inside the deployment boundary your security review requires.
Deployed across
Deployment
Runs where you need it to run.
On-premise, private cloud, or fully managed — every deployment option is live in production today.
On-premise
LiveRuns inside your environment. Voice processing and storage stay within your infrastructure. No external data egress required. Designed for regulated environments that cannot accept a SaaS deployment boundary.
Private cloud
LiveDedicated tenant in your AWS, GCP, or Azure account. You own the compute and storage boundary. Configurable VPC peering and IAM integration. No shared-tenant runtime or storage boundary.
Managed enterprise
LiveTrillet-managed deployment with configurable data residency by geography. Single-tenant isolation per agreement. SLA under enterprise contract. Best fit for teams that need enterprise controls without running the infrastructure themselves.
Integrations
Works with the infrastructure you already run.
The agent reads from and writes to your live systems during the call — not stale exports and not a parallel dataset. Telephony, CRM, identity, and routing stay inside the same operating flow.
Telephony
Works with your existing phone infrastructure. No rip-and-replace. Bring your own SIP trunks, keep your existing carrier relationships, and deploy alongside your current system.
Routing & handoff
Transfers calls to human agents with full conversation context. Integrates with your ACD, queue system, and overflow routing. The agent handles what it can — and escalates what it should.
CRM & ticketing
Reads account history, open tickets, and customer context during the call. Writes case notes, resolution status, and next steps back before the call ends. Live, not batched.
Identity & authentication
Verifies callers before any account action is taken. Supports 2FA, voice biometrics, knowledge-based questions, or your own authentication layer. Configurable per call path.
Use cases
What enterprise teams deploy Trillet for.
The same platform handles inbound support, back-office operations, outbound campaigns, and internal helpdesk — configured per use case, deployed once.
Customer support & service automation
Resolve most inbound support inquiries without a human. The agent verifies the caller, pulls account context from your CRM, troubleshoots the issue, and writes the resolution back — all during the call.
Back-office & operations
Handle the admin calls your team shouldn't have to. Booking management, work-order status checks, maintenance triage — the agent connects directly to your operations platform and resolves the call.
Active outreach & reactivation
Run high-volume outbound without scaling headcount. Fill last-minute shifts, reactivate dormant accounts, or work through callback lists. The agent handles the volume while your team handles the exceptions.
Internal helpdesk & HR
Give your employees 24/7 support without staffing for it. IT ticketing, password resets, HR policy questions — the agent resolves common requests so your support team focuses on the ones that matter.
Security & compliance
Enterprise-grade compliance,
built in from day one.
Every deployment meets the highest standard of security and regulatory compliance. No add-ons, no upgrades required.
Compliance & security
Every deployment meets the highest standard of regulatory compliance. No add-ons, no upgrades required.
Data privacy
Sensitive data is protected at every layer, in transit, at rest, and during processing.
Access control
Fine-grained permissions ensure the right people have the right access, and nothing more.
Infrastructure
Deploy where your policies require, your cloud, your premises, your rules.
Audit & observability
Full visibility into every call, action, and system event, built in, not bolted on.
Case studies
Real deployments. Real results.
“We went from 13 attorneys answering phones and missing up to 100 calls a day, to an AI system that outperforms our human agents, runs 24/7, and costs a fraction of what we were paying. The unexpected part? Clients actually prefer the AI — they feel less judged when discussing sensitive legal matters.”
James Stevens
CEO, Go To Court Lawyers
“When we deploy into an enterprise environment, we need one platform that owns the full stack. Trillet centralizes the infrastructure, so we stay focused on delivery. Required when your client is a bank or a healthcare network.”
Slava Vidomanets
Managing Partner, StrataBlue
Get started
One working session. A real deployment plan.
60 minutes with Trillet engineering. You walk away with a clear understanding of deployment fit, integration scope, and what the first phase looks like — not a sales deck.
What we cover